You Don’t Have to Get Undercover To Be Observant
There’s a reason the TV show Undercover Boss is so popular. It’s where senior executives disguise themselves to work undercover in their own companies and discover how...
Read MoreThere’s a reason the TV show Undercover Boss is so popular. It’s where senior executives disguise themselves to work undercover in their own companies and discover how...
Read MoreWhen people have a choice, most people prefer AND. We want the new couch AND the large screen TV. We want the big house AND the cottage by the lake. The same thing...
Read MorePeople with passion are irrational. Passion = an irrational but irresistible motive for a belief or action; a strong emotion. To be irrational means to border on not...
Read MoreMany talk about commitment. But few live it. Commitment = binding to a course of action; pledge, promise or firm agreement. Why is this a challenging value? Because we...
Read MoreSuch a simple question. Yet, it contains the power to change everything. While some tout they offer great service, others live it by asking everyone around them, “How...
Read MoreAfter you pay for your items at Sam’s Club – and many Walmart stores – you have to show your receipt to a store employee in order to leave the building. It kind of...
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