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Is FUN too frivolous for business?

Unless you work at Disney or Google, most people do not associate ‘fun’ with work.  And yet work consumes a significant portion of our lives, is where we make many...

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Is Customer-Focus an oxymoron?

Why state the obvious? Aren’t all organizations focused on its customers? Yet, there are more stories than one can count describing an experience where clearly the...

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How do you define Commitment?

Many organizations talk about Commitment, but do they understand what it means – for them? Business leaders need to carefully consider what this term means before...

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