Disgruntled Employees? Try Putting Them First
A few years ago I read the book Employees First, Customers Second.The author, Vineet Nayar, writes about his account of transforming HCL Technologies, a global IT...
Read MoreA few years ago I read the book Employees First, Customers Second.The author, Vineet Nayar, writes about his account of transforming HCL Technologies, a global IT...
Read MoreWhat leader wouldn’t want to be surrounded by people with passion? It’s an invisible fire that inspires conviction and even loyalty. The problem with passion is that it...
Read MoreWe live in an interesting time, where some view purpose and profit as being quite congruent while others feel they don’t mix well at all. On the one hand, we see the...
Read MoreMiles AG is a different kind of company. Based outside Atlanta, GA, this is a company that works with business customers virtually. But the mission and values are very...
Read MoreWhile many people are talking about Valentine’s Day (or at least the marketers), it seems appropriate to talk about LOVE. But is there any place for love in the...
Read MoreWhat kind of story does your company tell? Is there significant tension in it? Is it clear what’s causing the tension? Who is the hero: your product/service/brand, or...
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